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Posts Tagged ‘Social’

Zapping was yesterday a concrete behavior, linked to our tv use. Jumping from channel to channel, an eye on remote control, the other on printed tv magazine, phenomena that exploded with arrival of satellite and cable tv, with several and diversified channels. With profusion, we had no choice to pay less attention to “carpe diem” instant, in the benefit of being champions of “more”. Last development fury and for VOD programs, prove that there is another level we just passed: holding time. The way we manage our relations is becoming a accurate exercise between, real friends, “interest” friends, randomized friends and others we could live without.
And I must admit, profusion of social web, lead to some equal behavior with so called “friends” encountered on social networks. There are even tools (machines!) to make work for you, in adding contacts you’ll never know…A kind of action, to feel someone important and being secured? not sure. Before social web, who, while reading this paper, had 2.000 real  friends? who could manage with such? Yet, I didn’t find anyone, even if it was his job, with these characteristics…;-)

BlueDrops

If social web brought ability for anyone of us to write, talk or read anything in various topics, it exists because of some who invest lots of time, to share best of the web. And if free model blew ever else model yet, it doesn’t mean that there is no value, and attention to be stared in such situation. Keeping attention and sustaining speach and sharing, doesn’t match with zapping mates, who collect friends and contacts as stickers. Some said, we can’t handle with more than 150 contacts, in a interesting and regular relationship. I know it’s really easy to have a huge audience, that can hear what you say, but is “hear” sufficient to hold a relation, that could be wealthy for everyone?

We, in fact are caught in a “hub” of information, encounterings, meetings, accelerated by technology, and in this context, high is the power of media to confuse ourself in an ocean of true/false conversations. We just have now to learn again to sort, make our mind of real kind of life, real values, real sense. Storm for the twirling RSS, won’t make us blind or deaf, if we make the effort of reflection, to value information, content and where it comes from: even if trust is an essential enlightening skill to cope with too much information, we usually and formerly now, don’t try to evaluate. 2.0 is the best way to viral any information (rumour or hoax), for free and for…fake too. Confronted with this, even if tools have risen so much, more than we can sometimes handle, man must control machine and channels: obligation is done to stare and watch what kind of receiver we want to be. Zapping is so light, too light for attention anyone must have, to warm sender, and to be a accurate receiver.

My parents did have a job for their life, I’ve myself had 5 until now, and my children are on the way to do several ones at a time…Time is running out and emergency to make the point and use the compass again to reborn and take time to think at where we go and what we do: give value, sense and aim to who we meet, and social places like blogs are great examples to give a new direction to argumentation. That’s what I try to do, for passion and attention to others, others we often can’t see for hedonism, egoism or unattention. And that’s not why there is too much networks, that we must waste relationship by zapping too fast, while there is relevant information to listen. Machine and techs not for what they ARE, but for what they DO. And fortunately we have brain and emotion, yet…

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It happened to be our daily life now, living with “social” behaviors and encounters. Last time I was for my MBA program, at HEC session for “social networks” in companies, I understood two things (at least!), starting the session:
– seems to move in companies, while social networks could be a solution for change (tip: my session was on “transform your business”, and I was supposed to get keys to do it)
– nothing was really new: a stone in the window…while discovering, “social networks” had nothing to see with social web in fact, considering they were  1) there since a long time  2) in fact in DNA for any organization   3) drawing the informal patterns, representing not authority (anything to see with organization charts), but “how companies do things…”

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I had the idea to write something that could exorcise me (!), and making another building tool in the forest of social web.

First idea: I was not fool and out of the subject, while sharing ideas with excellent speaker, Marco Tortoriello, at the end of the session. What we always call “social networks”, is in fact  “informal networks” into companies. We obviously see that social web can improve a lot these understandings of such apps, but quicky I realize that web (already said several times, seems to be true), is just a tool. It gave us kind of “power” to save time (and time is important we’ll see further) in social graphs, and simplified a lot, sharing, finding information, find experts…and answers (an old post of last year reminds me about “instant search” that now burst…threat for search majors…)

Second idea: more your company is large and full of complicated graphs and organization, the more you’ll have to listen and be careful of informal situations. Anything you can consider as futile or useless can be your best weapon to understand others and pass through several steps more easily tomorrow. That is to say, spend time for “nothing” is really important if you want to get the “codes”, no one will ever give you. Public companies complicate the game with some political ladders too…

Third idea: as you could be disappointed, nothing to see with web in fact, in the fact that web is only a way (tool) to achieve your goals and maybe save times for networking more, fast and better. But nothing more. I always see people staring at web as the next thing that will resolve all their problems. Some in the history already did this this with totems and others idols…

Last idea: nothing is more important than listening and spending time (no waste at all!), to look, understand, and then act. Lots of unfortunate situation, seems driven to death, by urgency. There’s no much time than take time.

Maybe you’ll find gems in unknown territories: has anybody ask for reputation, those who do, don’t have any in fact. But those who live in silence and whispering minds, are the wisdom cell. Reputation and power are rewards, and reality show us that true ones, are long to get, are not “self-told to the world”!
Practically, don’t avoid anything: take care of every moment, from lift trips to small talks at coffee breaks, from sport sessions, to transportation random meetings. Any opportunity is real to empower yourself, reinforce your track record and perception, learning all small things to save time (and tears!).

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Considering that famous book by G. Moore, that en-lighted the real chasm threat in launching new products or services, and achieve them to the next step for huge mass markets, I’m wondering, how could 2.0 could help, improve, support the chasm tomorrow and changes driven by interactivity. According to need of a launch session for new products and services, while these products or services can be sometimes not really ready to be launched, boosted by urgent, economics, and competitive goals (!), we saw it can exist a chasm that even good ideas don’t cross…Targeting a mass market requires talent, good product, and innovation advance to make the difference. But if innovation is a lifestyle for geeks and early adopters, shifting the trial to a mass success needs. Fortunately, geeks and EA are awesome levers to get empowerment for news things to be hugely used. And where can one find geeks and EA, most of the time? Yes, on social web.

Chasm20

We all have the opportunity to see how social sharing and participation can have changed relation mindsets, providing warming contacts, experts advising, communities rising and breakthrough boundaries and time. See how a novel, buzz or information can be built or denied in few seconds, or participate now to empower politics polls and decisions (mentioned that with last Obama’s victory with bulk social web virality). Necessary, but not the only thing to be done. New products/services have to be launched in an accurate, scheduled and secret plan. Too quick sometimes, making the idea real, but keeping bugs for the end users…Look at how cars models, can be back at fixing stations, few moments after their beginning of life…Microsoft products? Found lots of reasons to launch them, and thousands of users not really happy with new releases. I think business cycles now gear up. Innovation cycle, in some sectors can be so short, we mix several phases in one, already thinking to the next step. That’s probably why now, time is a strategic value, and all that can keep us from wasting it, is key. 2.0 and social web can help a lot to “cross” and have quick feedbacks on launch, polls, ideas, improvements, tests and corrections. And usually, addicted people to social web are particularly clever about new things and like to give you, for free, new ways of thinking. Meaning that, if you built a community, to worry about your launches, they will know how to handle it, and will cope with competitors that won’t miss to be cruel. But if you don’t, your products will go on an invisible of ocean, with potential users, who wait like sharks for new food, question is how they will “digest” the straight venue and what they are going to say about success or lead to die?

Chasm might be deep, chasm might be short, but chasm is a strong reality. Imagine you’re subjected to a judgement step, and more you prepare before, more product or service has a chance to succeed. If you want to give chances to survive, well organize first launch as if you were driven in front of the bulk scene: products/services prepared to be understood by many of the target, will get more chances to mass market, than fashion ones, excluding if you’re dealing on a niche market. We saw that maybe target of 2.0 is a new valuable field to get audience, advises and early tests for new services or products. But how can 2.0 helps this to increase the chances to cross the bridge (build one)? On the chasm.

I think it’s in listening and working with early users that you can do it, and social boards, like betas, experts panels and communities gear up the way information turns. The more you listen, the quicker you work with it, the greater chances you’ll have to correct, evaluate misfits, features, quality problems for bulk success. And social web for sure makes you saving time for that, if you can spend some time to build a network and give it news regularly. Each part of the market has its own behaviors: innovators are pure tech lovers, early adopters next, may feel there’s a real use for the innovation in field, and early majority, that’s the main problem, has to be guided by other early majority members, which wait for a main change in their life, because of the innovation. And if this brand new thing doesn’t ensure them, with entourage for done a good tip and be sure they will have all kinds of support, customer care and so long, there’s no chance for tech to be adopted, by mass early majority. And then may enter web 2.0 power: linking people, advises and take the role of customer care…While we saw that innovators/geeks prowl on social networks, no need to be clever to think that they will give all their advises and share their experience to ensure and make a better sale than you…they know the product, they know bugs (!), they can guide you to adopt it by several “old good rules”…And while trust is an essential rule for communities leaders, looking at the most influencers can be really relevant, giving them samples to test and keeping eyes on back timeline. That’s how it goes, that’s now how advertising stands place, while buzz is exploding. Ignoring power of social leaders is like ignoring power of www community As I already said, “customers are the best sellers for a brand”, and to go further, “social leaders are strong guides to burst your brand and your products”, crossing the chasm, convincing early (sleeping?) majority to come and buy.

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Interesting conference about social exploring all projects for both social and growth development in companies. Accurate and appropriate initiative for HEC business school, that has scheduled and organized the conference on its campus, with several main players from MNC’s.
Obviously a daily mindset I hope for huge companies, that want to “empower” their pyramide of business, and involve themselves by sending back wealth from richest markets to poorest targets, to give up with breakdown between rich and poor…in our final dream of “one world”. Giant building site, isn’t it?
Talking about project, resources saving, medecine equity, media involvement in taking care of desert zones, balancing between students, scientists, experts and executives, two days to make a kick-off for energies, social, resources threats in our planet.

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For example, water…
Taking care for rain to come (if we stare at power of only nature in bringing water!), there’s lots of wasted water that stand to be used in an endless cycle. “Water is a local problem”, yes, but rain is everywhere…The main problem is how can we bring them from zones that are near water sources to ones that don’t have any or not really much?
Water can be a source of medical troubles too, not because of quality but underlining that it’s sometimes a rare resource, and too few is a real danger, for some populations.
Seas? well what do we stand to use water from seas, to generate human resources? WaterPyramide, good initiative for bottom of the pyramide people to provide water and energy with a huge plastic pyramide, that transform hot sun effects into  droplets by steam effect…. and then into water…Cute? The main problem from BOP markets, comes from price adaptation…Some say that “it’s not a problem of money, nor of public aids too”. But from production to end user consumer, it seems to be an ongoing value chain, adding costs…to consumer affordability. Freeness? look at the freeness model all around the world (web?), free creates value…Shoul water be free? it is, but no balanced supplied on each spot of the planet…Who has to pay for the pipes, the transportation? Should everybody has to move to “water supplied zones” only…?

…A sample in these amazing two days, for next steps, see further sessions and web site: http://www.socialbusinessconference.org

Good initiative of business school, corps and NGO Corporate Social Responsabilities mindsetting to work much better together, and formerly starting to cope with this serious threat, that could be the next economic war. Long life to such involvements and innovations.

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A novel to enlarge points of view of 2.0 wave in companies, while some of them are frightened by 2.0 applications and uses in their walls. An Inside report, full of concrete and real acts, hopeful I swear…

Companies are still shy about social platforms usings in the field of their core business, and with their employees. But nobody can’t now ignore the generation Y, because of its potential and in the way they’re now building the next future stories of companies behaviors, renewal of old process, reshaping our habits. But some of them, even in the most important corps, do. They seem to be hypnotized, sometimes by surprise, but by the fear and threat they seem to feel too. Fear? Yes, for sure. The battle for information is since several years, settled down in all commitments, and often produce rude wars. Audience can make the fire bigger, and that’s why, there’s an inside, invisible and covering curse, that is named “ability to express yourself without any control”, ability eased by 2.0 tools and practices. Mistrust now makes the deal, and enemies of social web are spreading new rules to slow use of it, setting control panels for users, but instead of controlling users, trying to control contents. An endless quest, far from reach, and difficult to achieve. Companies often make mistakes, are wrong about the target: controlling why not, if control makes higher quality of contents, participation and moderation; but if the aim is controlling contents, all of it, from reading to forbid using, it’s not why I call “a progress, exploiting all potential”. They might have lots of give up in jobs, in the genY rows…Because, they’re born in, with it, by it. They don’t know how to manage without such behaviors and work inhabits.

We can say social web facilitate spreading ego behaviors and self promotion, but why would it be bad, according the fact that you work for a company, which could exploit, serve its interests, by using your personal shining success, mixing it with its own brand…Be sure some do it. Why gen Y couldn’t use social web (Facebook, LinkedIn…) as they use their mobile – personal stuff btw -, at the office?

But there’re really some obvious advantages, pros for social apps. According to McKinsey ‘s last survey “building the web 2.0” and others, we can underline 4 among them, probably more to follow…

1) Inside communication, by the fact that is facilitated, speeded, with IM, micro-blogging and so long

2) Companies events, organisation, subscriptions management and the ability to react live, comment and make the events more alive and real time

3) Training and coaching, ability to follow more efficiency employees and executives, in their career, wish and next steps of progression; some bad advisors may see another “big brother” in there, maybe, maybe not…a risk to remind

4) Innovation and change management, ability to move quickly; immobile corps are dead and social apps can make you go faster and a step ahead, before competitors

So, we talked about controlling yes, but controlling users, some identified users with potential, treating them as stars, leveraging their work, facilitating communication, can get you on the highest step of the wall. And become the star of Gen Y, a company where youngest like to work in, a innovating brand, forecasting the future, leading markets.

I know it’s really difficult not to control brand, valuation and goodwill of a company, but I’m afraid it’s quite now really impossible in the facts: that’s why, set your efforts on moderators, opinion leaders and not on what they write/say. Add them on levels of strategy, they’re the most adequate way to buzz and take the information to the highest leverages levels to consumers and stocks markets. Communication is a hard job  but let’s jump from public relation to public relationship, warmer and more friendly. And be sure the most thing to avoid: block, forbid using of it will drive to internal revolution, bad notoriety and something like rejection of brand…

You can visit this new expert’s site for talent managementand if you like to gear up, read this funny guide…funny, but real. Don’t forget.

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On June 5, I went to Diegem, near Brussels, to think tomorrow event, organized by An de Jonghe, CEO of TrendQ, 2.0 consulting and business corporation. An contacted me few months ago, for me to come, to see some people we don’t use to see in others events ; Located at Crowne Plaza, event started, with a short introduction, on day plan, especially, for the short appear of Flemish Minister of Economics, Patricia Ceysens.

Belgium is a little country, like France, but more international I think – is it a consequence of Brussels head of European community ? -, really cordial and warm place.

Day’s started with Geer Conard, IT consulting (5.309 direct first degree connections on LinkedIn, and one of the most famous networker in Belgium) ; demonstration about his now social life, built 3 years, after he formerly hated social networks…then headed for it, by some random meets ; he described the several types of networkers : passive networker, conservative networker, reactive networker, hyperactive networker, proactive networker. Forecast for 2014 : most of through online networking tools…Gave tips from Thomas Power, 10 tips : Collect people, Respect geography, start a club, relax and be yourself, quality vs quantity, listen for links words, make a match, disturb our comfort zone, read new material, manage your reputation
And last “don’t sale anything” : the best tip…the business is done throughout but in another ways…
“networking is giving ; not taking…It may take several years of giving, before receive” ; trust reputation, manage your reputation. I think he understood many things about that matter !

Then Wim de Waele from IBBT spoke about Research center, flamish government into, on ICT broadband between companies and government, mobile television with Gand project (telenet); user experience makes the product (first tip), example with a baby who plays with an Iphone !
Connected devices in 2012 : sensors over 1.000.000.000.000 (computers, appliances/toys, entertainment, industrial/automobile, handhelds…) and future : wearable computing, localisation, machine-to-machine, smart dust,…The next step : user centric apps, the main purpose (think about old people and home care)

Then Patricia Ceysens (ministry economics and ICT) with model of economic development ; Porter model
Factor driven economy, efficiency driven economy, innovation driven economy (corps, international, innovation) ; must develop R&D, innovation in terms of output (vs input), R&D&&Entreprenership (applications for results coming out) ; spoke about Innovation sources : notice 36% come from customers…only 4% from universities ; turn user = problem to user = solution and “users must adopt innovation”

After a short break, Octavio Pitaluga, CEO of TEN, topexecutivesnet (business community) spoke about “Business Network Officer”, a new function in corporations, which may be developed fast ; he his one of the first CNO Chief Network Officer. No way about the number of contacts, matter what you add to yours (value)
“Japanese people are organized as a network” ; and that’s why it’s the second powerful country in the world
success story : importance of trust, basic of relationship…
Ideal profile for this function : higher values, strategic thinker, credibility, challenge-driven, conflict management, human developer, creative&participative,…
Business Network Management : BNM Team, Goals, win-win, partner status, action plan, manage network ; consequences : increase relationship value, higher leverage, wealth creation. “Employees must be aware of BNM process too”

Then started Emeric Ernoult from affinitiz, French CEO about “web 2.0 for business : hype or opportunity ?”
⇨ new marketing/communication channel
⇨ set the goals, mesure (how you spend on classical ways ?) and compare it with 2.0 solutions
⇨ adwords really expensive in big quantities
⇨ 45.000 French lawyers + blogs the best way to be on top of Google = efficiency with blog platform for lawyers (practices, success stories…)
⇨ 850 lawyer’s blogs now, 10.000 posts, 20.000 comments, 75% of the traffic comes from Google !
⇨ ROI : 14 times less expensive than adwords buying

showed us how about social 2.0 solutions for marketing and sales approaches, vs classical ones, can be really less expensive and more efficient.

Sagi Richberg, Vshake, founded GroupGain, a new social shopping community, group aggregation, mercata, mobshop, accompagny ; buyers lower the price by being buying together the same product ; start of “Social Shopping”

In the aim of HR recruiting, Bas Van de Haterd, HR, recruiting, blogging consulting spoke about savinge money for HR recruiting : LinkedIn for nearly free, is high efficiently powerful !
Map your network, define a good profile, use your relationships, get introductions (think about incentives) are tips to succeed in HR recruiting ; don’t be too hurry in your “dates” : try to engage a cool and real relation before asking for business. Not THE question in the first date ; wait , give, share ; then ask ; people want to business with people they like…Talked about Alumni…most of corps forget the employees they fired and don’t want to heard about them anymore ; but the story is another to tell : time and people change…And don’t forget to mix online and offline social networks : according to companies brand behavior’s line…

And Hendrik Deckers, CEO of CIOnet and partner at Ecademy Belgium, presented us a portal for CIO professional networking talked about “Building Niche Networks”, Value of people then is really high, because selected ; niche communities with high level (high attendings too) ; 3 groups of participation, offline and online ; membership, sponsorship and advertising. Purposed a definition of value of network : n x Q x a (numbers x Quality x activity – frequency)

Day’s finished with a flash and pop talk with Sabine Allaeys, from Minifizz, and how she built the young and fashion universe for girls from 14 to 25 years old, on Web and mobile fields. Partnership and fashion world is making the deal with minifizz.

We had traditional “Elevator Pitch” for young startups, making opportunity for a short three minutes hot speak, then headed to break place for a nice cocktail and networking time, with all team.

A nice day with nice people. I will get back for sure, Belgium makes its own 2.0 revolution out there. If  you want to share it, be there !

 

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Leave your old TV device, don’t trust it anymore, as the colour times, and more recently, HD times, there’s a new revolution out there : social voice. I tried therefore, times ago, to demonstrate some changes in TV world, and gave some points of view of what was our holy toy, in such social fields, and I must be right now in front of no way path : what build TV today, in these times with such collaborative initiates ? Is there any time anymore for journalism or are we all, some of them ? what can make the difference between speaks on great major channels, and individual advises, thoughts and comments ?

That it is, the way we arrived now.

Yes it did. The crowd of information, people thoughts, social revolution of ideas, tumbled down all we taught about value circle in TV world. How ?

TV’s interest is about entertainment, information, direct live, and represent anything but having a window on the world, live, without any move from your sofa. But nowadays, and since many years, Web makes it better. Why ?

Because we’re fed up spending too much time, wasting hours in front of TV soaps and nut stuffs, and we find so much infinite possibilities on web, enforced by 2.0 apps, and supported by many communities. God gave us speaking abilities (and writing too). But TV say “no, we don’t need to, just sit down, shut-up, look and listen…”. And web 2.0 gave us the rules booklet to use words.

How did the web lead the main changes on actual TV ?

Before : there was one channel, in black and white, everybody was looking the same things, and no hope for conversation and two ways relation ; a one to all market !

Then, technologies appeared : colors, high definition, digital, sound, time delay and shifting devices ; thousands of channels, for a one to many market, but with broadcast limits : the even new ways of broadcasting (digital terrestrial, satellite, or DSL/cable), can’t lead to the royal state : one to one channel, private channel that I’m the program controler, and decide myself WHAT and WHEN, I’m gonna look.

Now, Web (first tech, then uses) entered the dance, and recently 2.0 fields. What changed ?

1) technology : with DSL access, you can build your own network (friends, pictures, video…), that can be compared to “my web” ; as if the web was divided by numbers of users, and each user could easily create its own ; and the story of Web3.0, leading you to personal networks (beyond personal contents), starts to see some “UG Networks”

2) contents : UGC ; great or bad world…

– great for creation and enrichment of freedom and abilities ; a new field of playing with your neighbours, without knowing him yet, leveraging the individual potentials (musicians, writers…)

– bad for piracy, because, nothing ever belongs to no one ; or must I say, people think they can take, copy everything on their own without paying anything ; some music bands have given up hope of making money with their music, and win money on concerts and shows… ; and you find in several places in dark places on the web, movies that are not on screen yet…especially in DivX form ; who owns what ?

– contents on the web are growing faster than TV ones ; because of costs, probably, and profusion of new 2.0 applications every day, that adds cleverness to others existing yet : feeds, multi-posting, mobile/live (see for example twitterfone, for saving time spent on writing…)

3) use : PC screen (and mobile devices) replaced TV one

– as you can do anything from mobile device (PDA, phones, PC…), you can watch “a kind of TV”, chosing between TV live, Video on Demand, Catchup TV, downloading…Vlog, Blogs and so long ; it’s like the cake is always the same size, but several eaters entered to share it…leading each piece fewer…

– time : we don’t live right now, how we did twenty years ago. “At a time, a use” ; success of recording and time-shifting is growing ; but don’t solve anything in your “part of time”, of entertainment. See a post really fun about it on confused of calcutta’s JP Rangaswami there. When you’re tied within a time, you make your own choices and refuse to be under influence of classical TV ; you make your own, watching social web. Personnay, although I worked on it several years, I understand the escape of time toward the web…Less you have time, more your choice is accurate

4) last but not least, freeness…To get TV contents with value (actual, blockbusters, or live sports…) you paid the high price…And when you already paid the device, the service (VoIP, Web access…), how much money stay in your wallet…?

Welcome to kind UGC’ers, and the infinite land of creation. And for ones who wait for their awards, they can anyway enter in Second Life to get a virtual one…;-)

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