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Archive for the ‘innovation’ Category

Humanity in movement

Since many centuries, man found in movement a way to live, discover the world and conquest territories. Filling life with its imagination, he invented methods, process in search of pleasure, easiness, lowering its tireness. With hope and inventions, through science enhancement and progress, he makes his own way to understand, get operational, pushing the limits away. By the way, often in despite of basic security needs in the common sense.

RouesCarrees

Man then, structures machine and mechanics, to serve him. Dealing with materials properties and combination of ambitious research and motivation, he gets all he can from innovation to master the machine.


Human, mastering the world …

First riding animals, then things and machines, human stands on skills, know-how and judgment to manage different ways of moving he has. Testing, accident experimenting, learning lessons from failures, human manages with his own appreciation good behaviours on the long roads and infrastructures available. These ones shows adaptability features, through quick evolutions and needs of powered automotive.

All along education, training and science improvement, man manages machines. He’s the master decider, collects information and drives using all the machine’s capabilities, to experience his own personal trip. Let’s think about all different ways were found in history and in his time: animals, boats, carriers, cycles, coaches then more recently planes, motorbikes and automobile and finally spatial engines. Everything is piloted, monitored, and always driven with human judgments and evaluations. Yes technology helps a lot…But even in automatic piloting (trains, planes, subways…), machine executes human binary orders, through algorithms developed by human teams, in search of best optimization.


Hybriding relation with digital revolution

Digital wave explosion changed life. Daily life. Everybody’s life. But it’s only a mean, not the end. Transformation in the deepest moments of our lives, with tech, tools, apps, datas, in every snap of life. While we want to search information, data, decision making, behave, digital set takes a major role to solve any demand. Speediness and easiness of machines will give us comfort and many “friends” to rely on. This environment modifies even the way we learn and we keep information: while search navigators can find any information in one second, why could we go on learning like in the past? What for? Machine does it tireless, faster and more reliable than us. Fortunately, we still have intuition and emotion…where machine does not. But is it enjoyable in situations that can’t stand failure or approximate judgements?

Soon, human will learn to equal machine through hybrid way: mid human, mid machine with “augmented human”, the one who will never die. With “artificial intelligence”, which is by the way, everything but not really intelligent…powerful yes, intelligent not yet. This “AI” has been built by human, coded with human minds and used to execute orders initially created by…humans.

And human in this new linked ecosystem would become a failure variable, built on emotions and intuitions, probably on the way to “planned death”. And in transportation and huge world of datas and decision making, human limits will soon be dangerous: unability to get global supervision, tired and too human centred…These intuition-and-emotion centric decision system will become really dangerous for global security indeed. And the main difficulty will take place in transition: mixing human emotions with binary and digital machines decisions will soon burn the bridge!

Let’s remember that the only failures in autonomous cars until now, have been caused by human mistakes…But how can we manage that transition? The only autonomous live solutions, are coached with real pilots (planes, trains, boats), and are reliable because there is a patented and experimented pilot on board, caring about the machine. The next switchover in the total digital era is then completely scary. A necessary transition phase is to be built, where automotive actors will rebuild their relation with their customer. It will reinvent the complete experience in which useful services will blossom to the next driver experience


Customer Relationship in Automotive sector

Until now, the simple “relation” is reduced and included in the…product, the car. We chose a car, a model, a brand, under ads pressure, loyalty or technical features. The whole combination of model + brand. After the sale, there is few relation but after sale and care relation. The customer is “in” the product every day, and the sole daily use, is enough to stand him, close to the brand. With no contact and no follow up. But automotive brands must keep an eye on their customers, beyond the sale and make sure they will be loyal, in the future.

Attention is then more and more on the “driver”, who will live in many transportation experiences, through his travels, alone or with passengers. It’s what we can call “the driver experience management”, a whole and complete ecosystem, with interactive and safe relations, easing the navigation and learning. While we go to the next big picture, the autonomous cars, human must give the power to machines, trust and let them drive safely. Each experience is unique, clever and is an opportunity to offer many services on board. Time to create the interactive assistant, kind of digital steward, who can guide you, give you advise and push services through “in the distance” services. A concrete way to raise value to consumer, from automotive brands, real time.

At what price and how?


Which services for that « personal assistant »?

What we see, is that new market is exponential. “Sky is the limit” could be a relevant quote to describe what we face in terms of potential services and revenues expectations. We found some figures about it, with Oliver Wyman consultant services here. Every actor, all along the value chain may win a part, playing its own skills with a potential use.

Autonomy_Wyman

All these services will grow perfectly, accuracy, security and easiness, for all tomorrow transportation ways. But beyond the service, connected cars will keep safe, insured and will call lots of partners in the gameplay. What we could list, at a glance could be:

  • Drive assistant help
  • Remote piloting, guiding
  • Virtual agent (screening communications, chats, audio, twits, text…)
  • Database navigation implement: weather, traffic, roads and ways, risks, easy travel guide…
  • Personal assistant / connected concierge flowing services like:
    • Leasure booking (restaurant, clubs, bars, hotels, fly, trips, trains, theatre, concerts,…)
    • Shopping: customized shopping, private sales, gifting services…
    • Babysitting, household, house caring, supermarket lists, fixing and emergency…
    • Dating, meeting and matching
    • Parking, shared car use, carpooling, shared travels …
  • Media et broadcasting: Television, VOD, news, ebooks, music, video games, audio books…
  • “Button” for:
    • Insurance help and emergency
    • Car fixing places and brand after sale
    • Automotive experts
    • Security (Police, Fire, Medical…)

Of course, we just started a reflection that is growing day to day and no doubt it will become an awesome subject for years to come. By starting a concrete future right now, services will organize themselves through ongoing demand from customers, who will starve for practical devices, services and assistance. As soon as they will grow and offer a “easy-to-use” experience, imagination will take place and invent new services. From freemium to added packages, the story is just beginning. How do actors will react and know to catch this tremendous trend, future will tell…

We just see that this is just the beginning for an orbit-shifting story, with a rare opportunity to speed up values, market and experience so far…

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In fact, there’s a growing revolution inside. The most weird thing is that it comes from where raw materials are scarce, the opposant scary and no means. The initial innovation, consuming and wasting capital and buried in pyramidal and lone structures could play its last chance. “Jugaad”, that means “breakthrough growth” or “coping with innovation” in Hindi plays a new role for innovation. More flexible, open and simple. Something to reboot ourselves and renew true mindset, to give hope to despair mass and create a ongoing movement to new creation.
Jugaad Innovation is defined around 6 principles, where collaborative thinking and acting are king:

  • Search for opportunities in adversity: most of the times, any company gives up facing adversity or difficulty, because of wasting time, money or fearing of failure. We all prefer comfort zones to risk. Then comes Juggad that draws energy and interest from adversity and resistance. Jugaad brings pride, energy and passion to overcome the obstacle. Learn to deal with adversity is one of the keys of Jugaad Innovators, like a new innovation mindset.
  • Do more with less: we may soon live with less. Less raw materials, less growth, less employment, less time…It’s now time to do more with less, re-use things designing them differently. Reinvent different uses and reinvent ourselves. Think for example to use wastes for others capabilities, without being obliged to recycle them. When you live all days with adversity and obstacles, you quickly find solutions with simple existant stuffs. We use to rethink many ways we do and reprocess simply. When tough times are, we must find economic solutions, and the Jugaad method may be relevant and sustainable…to stay ahead of competition
  • Think and act in a more flexible way: big companies organize themselves with hard and complex structures of R&D in long term process that don’t faciltate short term and simple reactions. They don’t (can’t) think flexible way. They keep things complex because they forgot how to think simple. they ignore low cost solutions because they think high value, with large margins. They simply forget customer centric solutions offering complex R&D outputs, outputs that customer don’t want anymore. Cycles get longer, heavy processing, heavier than ever. Capital and resources expenses explode and innovation is not obvious but struggled into secrecy, keeping the cover on patents. This is outpast in the collaborative mindset we live in now. With Jugaad and its ongoing and lean process. that can’t work anymore. Innovation must catch all the few opportunities with few and simple attitudes. The mindset centric thinking and action are mixed into a twirling process, that evolves simply with the single needs of consumer. What has to be created is only what has to be consumed.

JUGAAD-cover_web(c) from the cover of book “Jugaad Innovation”.

  • Target simplicity: never forget “keep it shortly simple”. It seems so obvious for Jugaad mindset, even if make simple is in fact complex. The hardline is that rebuild something from a complex base is really hard, so when you think Jugaad, you start from nothing. You can be light, efficient and straight to the point. Something that big companies forgot, while they keep secrecy on their R&D and innovatios plans. It’s the art of secret and the obsession for technologies or complex buildings with over engineering. Focus on the pure need, focus on value for customer not for company is the only true way to simplicity. The Jugaad process allows the direct thinking to direct needs. Meeting with daily problems, finding daily solutions, directly useful. The direct response for smart innovation.
  • Inclusive innovation: Through structure itself, because of resources consumption and innovation heaviness, the mainstream innovation is mainly for “mass market”, simply because companies couldn’t balance huge R&D expenses with poor markets. Innovation is rarely for disabled people while it could change their life and build a whole story for them. Bringing innovation in middle-class draws wastes and add only a marginal output. It’s a shamy situation where digital fence exists and all efforts might be to reduce it and build a fair world for all. Next to this, the experimentations from “bottom of the pyramid” ou BOP, showed interesting outputs but underlined the limits of “poor segments”: double sentence. As they already have “nothing” the price paid for each single unit is far more expensive than in normal markets. That’s where Jugaad is really different is that solutions are not built by huge companies but by and for local and isolated people. A kind of ABC for exclusion and the ability to include them. The inclusive innovation.

 

bike-pump-jugaad

 

  • Follow heart power and tuition: the notion I prefer far from all others, put some passion and heart in process thinking, doing only what people need and not what he desires. This is one of the great lessons for example, leading to extreme simplification for use and not for engineers’ pride. Focus on needs, engage with local communities, friend with them, learn their daily life is more efficient than any business process or school. Spending time on few essentials lead to main outputs. Don’t forget Steve Jobs who never ever asked anything to a customer, no need to inspire and build what he did. Only his tuitions and faith in design, experience and simplification seemed to draw his whole life. Heart and passion nurture the whole fuel for action, leadong to Jugaad inspire. We may all take the path…

A true and strong revolution, I’m convinced. The one in centuries, beyond fashion and cycles. Maybe there’s already a Jugaad innovator close to you. Neighbour. Travel encountering. Someone valuable for sure. Someone to meet, share and learn from. Respect, Recycle and Reboot. Time to (re)use what we have and (re)invent everything we have, differently. It’s a matter of inclusion, hope and innovation.

Jugaad, our inclusive future, shared with passion.

See: “Jugaad Innovation”. “Passion with no, limit” and THE book. Enlighting the subject with pics ; Reena Jana’s thoughts about it
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I don’t know what’s your actual behavior and consumption of TV, but we can all say there’s probably the biggest revolution since Internet. We used to consider TV as « a whole set, environment of entertainment, emotion and information for the family.

Despite different revolutions like new consumption (VOD, OTT, catchup TV…), new wirings (DSL, DTH, DTT…), new quality (HD, 3D), TV remains a matter of contents. Believe me, as I worked for more than 10 years, in pay TV environments.

And, yes, it is still a question of content. To inform, entertain or turn upside down. It’s always contents that drive audience and make the money business. But since users started to generate contents (UGC) with social tools, the power between broadcasters, content producers and audience has been completely blended, from a steady flow, one at a time, to multi-producing anytime, anywhere, any device. And guess where we focus most of our time now?

Not on old TV formats, but the web. Web audience boosted since few years now, and consumption of any contents on mobile screens overtook the old devices.

The next big thing is this incredible second screen concept that shapes the exact new relation between:

  • audience, e.g. who becomes active/reactive and participating
  • content producers, e.g. who try to produce high potential contents and sustainable rights to engage in a longer lifetime, that is, more revenues
  • advertisers and brands (here there’s no change but the increasing need to hold revenues and efficiency, anytime!
  • broadcasters, e.g. whose job is keeping the light on overnight and increase revenue due to more audience from advertisers.

Fair game isn’t it? I’m probably writing a piece of this article on my laptop, while watching TV, sending twits
to engage with the actual TV show. And it’s not a question of the Y generation or being a millennial, as I’m neither.

 

SocialTV_ecoS

 

The fact is that, socialize relations, sectors, or industries, means tumble down the easy flow of former
relations because:

  • You won’t be able to know how many times and how long, the former viewer is now, while he can zap, play, change the content – with one finger
  • You won’t be able to value advertising and the guarantee for brands to invest in big channels, another effect of the long tail, created with the web
  • You probably will be obliged to change, quick and dirty, programming because of twitter #attacks, ongoing, throwing away all your programming strategy
  • The whole investments you do in long term programs is turned into a short formats of videos, soaps, viewed, reviewed, cached, and screened wherever but the TV

Think about how it’s changing the whole chain: skills, training, actors, eye-catching snaps, promotion, the relevance of a whole programming guide.

Where the web brought freedom and creativity, television lost traction moreover in youngest generation who nearly were born, without TV addiction. Many years ago, most of us believed that social TV was nothing more than bringing the web on TV screens and bloomed many connected TVs with new interfaces and web browsing.

Social means individualism because the essence of participating is the collaboration and the addition of multiple individual shares, talks, and debates. Soon (or already now?), you’ll be able to have an individual end for your favorite soap. The one you’ll choose, the one you’ll have, your end.

In some way, where technologies brought us the ubiquity of TV everywhere (DTH, Cable, xG Mobile, DTT, etc.), social brought us our network that awakes us more, engages us to participate, and allows us to be more aware of what’s going on.

In some way, we’re more actors than we think. We create the new content experience we finally want to see. What is more important in marketing than to have the choice to buy something we REALLY want?

Social TV is our choice, our experience, our chance to be more engaged than ever and keep the little flame for creation. Let’s light on.

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Between 22th and 24th of 2013, September was organized the “socialgood event”, by @mashable and other partners, to share and plan about how digital and social could help building a better future (#2030now).

It’s been years from now that many conferences bloomed (TED, Ignite, SXSW…) rising talents, needs and desire for social features. Panels, keynotes, witnessing…so many opportunities to learn and share this new awesome passion for collaboration spaces. I like these moments. They remind me some fantastic steps like:

1)   I meet there the “social chance…”

…to challenge my opinions and my environment. I like listening to an expert, solving or preventing a new challenge, these events allow to get straight to the point. In a single event, I can learn many things and meet many experts and can network with them. I live in what I call “the human-linked network”

2)   I’m a link like you: a huge network to play…

…where my incredible passion for human contacts calls for more: it engages me to a challenging posture and a more interactive life, with more transparency and trust.. “This is not a matter of quantity but more a mindset of creativity, passion and engagement”. I did it my quote, because that really changed my mind.

lean-for-social-good-summit-logo-ny-e1380205565652-275x195

3)   I dream like you to invent the future

…what’s more beautiful to overtake results, expectations and outputs. The digital posture makes us more interactive and creative people, who are more concerned in creating the future. I became “addict” of this on going relation where I share insights anytime and anywhere. “the trend is there, and the long tail is wide…”

4)   I create with many folks, things that are built to stay…

…hey wait a minute? There’s nothing more “valuable” than creating together, in a same team. This new vision is settled for a long time. The increasing need to be listened and the signs of working together call for a whole participation, in the new “crowd innovation”. Innovation  “from people, for people” , a complete new framework that redefines relations, power and working circles. The ones that companies break to implement in structures and project management, where decision has nothing to see with hierarchy or power. Widen against top-bottom reactions, to engage and become more social.

5)   I believe that social graph attracts social…

…the incredible passion for collaborative calls for many initiatives and draws talents.  Youngest or oldest, everybody is involved, crossing frontiers, cultures and generations. Technology forced us to overcome our fears and do what was impossible: communicate and share the next big pictures. “The more you pratice, the more you like”. This is now finally my lifestyle.

Are you already part of it? In which way, actions, outputs? Please share and tell your social life, as an incredible window for us to learn more…

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Being involved once more in a particular piece of survey, built by The Boston Consulting Group for its customers, and tested on different panels from HEC Business School. Always searching to shape the future, engaged since 50 years now, the famous consulting group conceived and held a great framework with different layers to grow a relevant model for new guidelines for leadership…We can, by the way, just imagine that leadership was in the past more dedicated to a specific “person” and then shifts to a collective movement, on the influence of collaborative sessions everywhere. Even is the spread has been done many years from now, on the Anglosaxon world, the dynamics from digital and tools ahead draw another picture of “work” and project building. The resume that was enlighted was “Why will leadership be different in the 21st century and what will it take to be a 21st century leader?” (if it’s still an individual matter more than a collective one). So?

The framework was built around a “navigation row”, with 4 poles like: Navigate, Empathize, Self-Correction and Win-Win. While past models celebrate things like “integrity, vision, intelligence, judgment, courage and drive”, it’s not enough for the next big pictures…The way we see risks is not the same we did, and the global uncertainty growing in the world, lead us to more flexibility. But that doesn’t mean not to be clear, because leadership is still a kind of example, that shows the way, with a clear course to follow.

SocialChangeLeadership

The social arena leads us to more “social” relations, and in the working environment that means to influence more than “manage” or use authority. Charism, experience or conviction are our best weapons to deal with negotiation and motivation. It supplies us more ability to forecast and embrace global uncertainty, through troubled periods. The shift from pyramid to project management leads us to rethink way of driving the change, with teams, empowering talents and guiding them more than ordering. We then develop a win-win method that grows the whole organization. It requires some underlined competences like: vision, intelligence but courage and judgment to be flexible and self-correcting, ongoing. Integrity, drive and tenacity will complete the panel of skills for success and garantee a strong footprint, mindset and influence for modern leaders.

A very interesting study/survey or tool to evaluate and frame the “how-to” for next generations, HR compliance and driving change with talents.

For more, see:

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When WWW was built, it was nothing else than a private, closed and scientific network to share and exchange files, articles, in a steady rythm. Fair enough. From Tim Bernes-Lee’s Arpanet to Vinton Cerf and Robert Kahn who created TCP/IP protocol, everything was done in a “scientific, military, professional” approach, for few users in fact. And from a couple of hundred scientifics to 2,4 billions users, let’s say there’s probably a huge gap…And the emergency to rebuild something different, from scratch or in incremental way, but reboot the system. Some say that the only IPv6 solution (eg that solutes the problem of the exponential needs for IP address) is already a titans’ work…And don’t believe it will be possible to start from zero, and recreate something more efficient.

The experts say there’s challenges that this new “web” must overcome, as:

  • security: inside and bornbuilt security systems to avoid firewalls and sustain authentification, without identity hacking
  • mobility: only the network counts, as you’re mobile, you never have to be unplugged by ruptures in the different networks/rates. content everywhere, anytime, anydevice and without any interruption
  • resources: always find the best way with less consumption to deliver content
  • multilanguages: to improve the writing, characters and different signs in any language
  • repetition: push messages on several networks at-a-time

wwwNo need to say that facing these big issues, the former structure of Internet is not sufficient anymore. And different theories with for example, IP concepts that identified localised adress more than identity, or identify contents or services more than machines. Internet may be tomorrow a single highway more than a network of networks, which was the spirit of the begining. And has to be more “fluent” and flexible, dealing with the huge amount of datas and contents that goes every day all around the world. The future is in creating emergency roads, to double and increase the different ways to deliver datas rate, called “redondance”, and give up with old IP notion: enhance security and hold the real identity online, through a personal adress, linked to people/place (eg mobile) more than device. A very interesting journey and project, and we know it worths all over the efforts to get there.

Moreover:

http://www.strategyland.com/2011/rebuild-the-internet

http://bits.blogs.nytimes.com/2011/08/04/a-call-to-rethink-internet-search

http://thepeninsulaqatar.com/techfile/240835-smartphones-make-internet-giants-rethink-strategy.html

http://www.rethinkeverythingblog.com/the-internet-of-things

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A French-American meeting took place in the HEC Alumnis offices, for a very special and thrilling conference on the life now with computers. Organized by different groups (Harvard France, HEC International Dev, Stanford club of European leaders) and framed by several meetings like this with different topics, we had an interesting demonstration for the full room within: “the impacts of computers on our world”. Great teasing for tremendous steps, we forgot to remember, as time shifted so quickly.

dev_internat4_030613

A new journey for the future, or must I say, our now standard life, since industry, energy and engines shifted to information, digits and computers. First there was mechanics, engineering and lots of complicated, tough and sheer materials. Built with hardcore and efforts, industry was a high rise work, human resourced and driven by process, maps and building lines. Hard times for a craft and machinery environment…Some started to think about another way of building the future, tempted by laziness or innovation oriented, there were large tracks for insights. Insights from the new revolution: digits.

dobettercomputering

Digits came from the electronic mindset, given into new materials with new growth opportunities. Digits started to shape skills, things, objects and re-create even up to process and the whole chain of building. Then was born the digital era and the computer invasion. From energy engines to information and computers, throughout 4 pillars like interfaces, algorithms, languages and machines, we totally erased mechanics with digits theory and computer science. The simple scope where “you put, you get” is over by the fact that any input in the web right now open the whole world in a snapshot. Breathless, isn’t it?

613-2832-1-PBWe never anticipated this awesome revolution, and I think even researchers, at that times, didn’t know what kind of issue it could be. They ignored the whole and extraordinary fields of modernity we could then step into. Even education and physiological parts of brain seem today have changed, with a new ongoing learning, where you can get the answers nearly before the questions. Considering the new race for datas, speed, networks and rates, it will stay a main revolution up to the education system where digital shifted the way we learn: online courses, ongoing lessons and wikis, even our brain changed the way it stores information. While we’re able to have in one click a huge mass of knowledge, how long is it useful to store and hold datas in our brain? This is probably in fact the most visible change with our daily life on tablets, smartphones or whatever screen…How could we stand now without computers?
We saw some thrills about the next wave, were objects will contain their own self computer inside and will be able to stand as some “complex self systems” that will deal with humans, with intellection, interactive and time-real conversation. But you already know where is the “off” button, don’t you?

More about “life and computers” :

http://it.toolbox.com/blogs/locutus/life-with-computers-10346

http://www.mylifeiscomputers.net

http://ubiquity.acm.org/article.cfm?id=1217836

http://bhuddametrics.blogspot.fr/2011/12/role-of-computers-in-daily-life.html

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